Policies:

Boarding Reception hours of operation: Mon-Sat 9AM- 6PM; Sunday 5-6 PM. On Holidays, please inquire, for example we'll be closing at 3PM on Christmas and New Year's Eves. Grooming hours are by appointment.

Check in: is between 9AM and 6 PM on the day of your reservation. (5-6 on Sunday)

Check out: is between 9 AM and 12 Noon, Mon-Sat, (5-6 on Sun). If your pet is picked up after noon time, there is an additional 1/2 day charge.

Example: Check in on Monday at 10 AM. Check out on Saturday at 5:30 PM. Charge is for 5 nights plus 1/2 for the late pickup.

Vaccination Requirements
Dogs: DHPP, Rabies and Bordetella
Cats: FVRCP and Rabies.
We suggest that you have your veterinarian fax your pets' shot records to us as soon as you make your reservation.
All dogs must be flea-free.

WE CANNOT ACCEPT YOUR PET WITHOUT PROOF OF VACCINATIONS.

[Kennel Cough PDF information sheet]
[Bloat PDF information sheet]
[Boarding your dog PDF information sheet]
[What is FVRCP for cats?]

Health Considerations:
We will administer medication ($1 per dose). We cannot accept any pet with a headcone, splint or cast. These pets have special needs that can be better serviced in a veterinary/hospital setting.
We cannot accept any pet that is pregnant or in heat.

Special Puppy and Kitten Precautions:
Puppies and kittens must be at least 6 months of age to stay with us.

Deposit and Cancellation Policies:
If you cancel a reservation within 3 days of arrival, there is an $8 administrative fee for the first such cancellation. For each cancellation thereafter there is a $16 fee. We recognize that plans can change, but need to guard against anyone making and cancelling too many reservations, as we'll be turning away other customers for our limited capacity. Thank you for your consideration.