The Secret Garden's staff always exercises good judgement and care when handling your pet. We have
established, over the years, an exemplary safety record. However, sometimes, a dog or cat can
respond erratically to the sights/sounds/smells/activities of the grooming environment.
This reaction could cause the pet to aggravate an existing illness or injury, or cause a new one. We cannot be
responsible for the actions (and results of those actions) of a pet we are grooming. If you
suspect that your pet has an illness or injury, or that the pet may respond abruptly, please
advise us so we can do our best to take extra precautions!
We do not guarantee a fixed price for grooming services forever. We control our costs and
maintain our quality, providing the best value to you and best care for your pet.
We offer the region's highest pet quality grooming services.
For new puppy owners, please call and inquire about our
Puppy introduction and socialization plan -- designed to introduce your new puppy to the sights, sounds
and SMELLS of our grooming salon at an early age. This will help insure a lifetime of stressless grooming,
which is so important to your pet's coat, health and behavior.
Pricing
Our pricing philosophy is:
We do not compete on price.
We do compete on
QUALITY,
SERVICE, and
CARE.
If your're looking for the best
value grooming for your pet, where trained
staff use quality products and engineered equipment to provide the safest, cleanest
and best grooming experience for your pet,
then you have found it!
We charge a fair price for the service provided. This price can vary breed to
breed, pet to pet and visit to visit.
If your pet requires dematting, is old and requires two groomers, is cantankerous
and requires extra care, then we will provide the needed services at a fair price.
We do not quote prices for new customers because we do not know how the pet will
behave, what the coat condition is or what you, our customer wants for the grooming
result to be.
The number of repeat customers we have is testimony to the value perceived for our services.
So, call to make an appointment, or just drop in to visit. You won't be disappointed.
Some guideline examples:
Golden Retriever -- nails, ears, deep cleansing bath, hand dried and "Golden"
trim, bandana, cologne, ~$55.
Bichon Frisé -- nails, ears, deep cleansing bath, hand dried, "Bichon"
trim, bandana, cologne, ~$45.
Cat, long haired -- nails, ears, bath, hand dried, hair cut, (well behaved,
average size), ~$55.
We do REQUIRE that all cats have a current rabies certificate prior to grooming.
This is for the safety of our staff, and it is good practice for the safety of
you, your family and your pet as well.
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How often should I groom?
It depends on the pet. Certainly when they smell. The more often you groom, the
faster the process. If doggie's coat becomes tangled, it may require extensive
dematting (outch!) or may have to be shaven off (brrrr). When you hear doggie's nails on the
floor, time for at least a nail trim ($10 / no appointment necessary.) Some
dogs get groomed every 4 weeks. Some once a year. Usually, the shorter
the coat, the longer between groomings. If you like your Bichon's coat to be
long, clean and fluffy, you'll need to visit us often! <br />
We also offer a Self Wash possibility. You save money. It can be a family event.
We have many customers who do it... once. To get it right is a lot of work.<br
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Ask and we can suggest a frequency for your four legged friend.
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Qualifications of Staff
Cristina the owner, graduated from the New England School of Pet Grooming in
2001. She then had an extensive internship at the Pampered Pet in Paxton Mass.
She worked under the tutelage of Sue Zecco, a very well known groomer who has
won many national and international shows for her grooming ability.Subsequently
Cristina opened her shop in Bridgewater and for the next 7 years she refined her
pet handling ability and grooming techniques while at the same time creating a
very sophisticated grooming environment to control costs while maximizing safety
and quality. In 2008 she closed the Bridgewater location to concentrate all
efforts into her East Bridgewater grooming salon and kennel.
All of her staff have been
carefully selected and trained to perform their portion of the Team-Grooming
Process. The four members of the grooming team have an average seniority of 5
years at The Secret Garden. They love pets and enjoy making them squeaky clean
and very cute. Cristina is a member of the New England Pet
Grooming Professionals and maintains her skills by experimenting, reading and
attending seminars.Cristina estimates that she and her staff have groomed over
32,000 pets between November of 2001 and December of 2010.
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Miscellaneous
We groom many many cats. They must have a current rabies shot
before grooming.
We do not guarantee we can groom all cats. We do the best we can
but occasionally we'll send a cat home (dogs also) if it is just not
going to work.
The Secret Garden also provides nail caps for your cat's nails,
doggie daycare on site by "Stay & Play",
and in our Toy Dog Room or Kennel, limited pickup and delivery and,
grooming in your home for your special pet.
We can also deskunk your pet, and effectively treat for fleas.
Please call, we'll answer your questions and make an appointment.
(508) 378-1400
E-mail here
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Pet Grooming at
The Secret Garden
Here we'll try to answer your grooming questions.