Testimonials
Read some of our customers' comments below!
I'd be delighted to receive your comments on our services or our website.
info at Secret Garden Salon dot. com
Cristina
This is a picture of Tyler’s first hair cut when your shop was in Bridgewater. It is one of my favorite pictures of him.
He was very young maybe only 6 months old. Your shop is really nice and my son and daughter-in-law thought it was so
neat to watch Tyler being groomed from the web cam. That was pretty neat.
Thank you for taking such good care of my grand puppy.
Jackie
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Maggie looks awesome!!!!! I loved her grooming. I am always happy when she is at the Secret Garden.
Christine
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Zephyr & I want to thank you and your staff for all your help in getting us through a difficult time!
All your thoughtfulness is greatly appreciated! Happy Easter. Ellie
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Brendan and Cristina: Mike and I wanted to thank you for looking after Tali
and Moseby over the past week when we
returned to Canada. The dogs seem really well and are happy to go back to your kennel which
makes things so much easier for us. We think
that Bridget is really terrific.
Our instincts were correct about your kennel and it is very
reassuring to know that the dogs are well
cared for when they visit The Secret Garden. Cara and Mike
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I just wanted to take a minute to let you know how wonderful we think your kennel and staff are! We do not normally board our "babies" and we were very nervous, but I was so pleased when we got back to see that they received the best of care from your kennel.
I was amazed at the above and beyond you went during the snowstorm for our dogs; the meticulous details on their care both before and during their stay; and the cleanliness of your kennels. Very impressive.
I can tell you that I will not hesitate to either leave my dogs again, or to recommend The Secret Garden!!
Thanks very much and Have a wonderful week!
Sincerely,
Margie
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The cam, it's awesome, I can't believe other kennels don't use it .
The opportunity to see your pets while you are away it's very comforting , good move.
Rick.
Sent from my iPhone
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Unfortunately on September 13th Bailey passed away at the advanced age of 14. I want to thank you and your staff for taking such good care of him over the last several years when we went on our family vacations in the month of May. He always was well cared for and happy when we picked him up from the Secret Garden when we returned from our trips.
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I have been a client for at least 4 years now and I couldn't be happier. I know Cooper is well cared for while I'm away
because of his temperament when he returns home. He's calm and sleepy from all the play! I highly recommend your services
to anyone willing to listen! Thank you so much! Jennifer .
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Cristina, I have been telling everyone I know just how wonderful you all were with Suzie while we were away. I want to thank you again so much for taking such good care of her for me. Please know how grateful I am !
Suzie is doing alright. I am very afraid I won't have her for nearly as long as I would like, but it makes me appreciate and love her more every day that I do have her. It's hard thinking about all the dogs we have had ... loved ... and lost, but usually because they get old and die, this is so much sadder where Suz is so young.
I didn't mean to get into all of that, I just wanted you to know how much I think of you for what you did for her while in your care. THANK YOU Kathy
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We were traveling out of town and needed boarding for my two year old black lab, Marley,
for just for the day to attend a 50th wedding anniversary party.
I called the Friday evening before and was told not to worry we can take him.
I was so relieved to hear that! It made our trip less stressful and more enjoyable
knowing our dog was in good hands. Our vet faxed over his records first thing Saturday
morning and by 10:30 AM Marley was having a great time running around the fenced in
area at Secret Garden. When we picked him up at 5:00 PM he was so tired and well exercised
he slept the entire way back to Connecticut.
Thank you Secret Garden for taking him in on such short notice and taking excellent care of Marley!!!
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I brought in my shih tzu Nicky for grooming for the first time December of last year-having gone through a long study and
research on the best grooming service for our baby. Cristina answered all my queries with confidence and knowledge and that
put me at ease from the get go. Nicky has been a loyal customer ever since and his mom and dad are happy that he is happy
and safe. I have yet to try the daycare service-although hesitant to do this I would like to give it a shot. Hopefully
Cristina and the staff can show me around the daycare place one time after I drop Nicky off as I have tons of questions
about it. Overall, the O'Briens are happy customers of Secret Garden. In addition, Allyson is a "great one-person"
welcoming committee
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My friend and I attended your event on Saturday, 12/13/08, of course with our dogs. We had a great time! I am looking around for a kennel during a week in July, 2009. I saw your facility, except the general kennel. I'll be making an appointment with my husband to check it out. I have heard only GOOD things about The Secret Garden. Thanks for a wonderful day!
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I found Pepper's photo on the web site (grooming section), and she "looks marvelous".
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As Phillip & I plan our upcoming golf trip to Bermuda, we are thankful to The Secret Garden's Boarding & Grooming staff. It gives us great comfort, when we must travel without Pepper, to know she is getting plenty of exercise on here daily walks and lots of TLC in a clean, secure and well organized resort. In addition, I don't feel foolish when I call several times in a week to see how my little girl is doing. It is always great to return and find her smelling wonderful, feeling soft and cuddly, and as happy as when we dropped her off. Knowing she enjoys her stays so much helps minimize our discomfort of leaving her behind on our trips.
PS. Pepper looks forward to her upcoming 3/22-3/31 stay.
Debra
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Beautiful site! (Romina###)
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I enjoyed your page. Keep up the good work!
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Hello,
I was wondering if I could send a picture of my dog to put on your web site. He was recently groomed there. Do you have an email address we could send it to?
Thanks!
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I have waited much too long to tell you how pleased I was with Griffin's (Yorkie) appearance! This was by far the best grooming he has gotten to date and I have been telling everyone about you! He looks wonderful and am so glad to hear you also have a boarding service. You have a new customer who will most definitely be back! Thank you- Lisa
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Hi, I just wanted to let you know how much I loved Nemo's grooming. You did a fantastic job! Even before I got him home, I took him to the pet store for a treat and everyone in there could not believe how beautiful he was. He looked just like a show dog! He even walked right next to me in a show walk very proudly.
Again, thanks. Cindy
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We have been bringing our dog, Demetrius, to your shop for the past few months, and we are completely satisfied with your services. Demetrius always is happy to go and comes home even happier (and much cleaner, too)! It is so nice to drop him off and not worry about how he will be treated or taken care of....we know that he is in GREAT hands. Also, the staff has always been wonderful when having to deal with us humans!!
Thanks again...The Nelson Family
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My dog Tyson is the boxer, how come his picture is not posted????
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> Enjoyed your web site! Carol
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I just bought a 8 week old toy poodle and was interested in getting grooming prices from you. I live on South Street in Bridgewater and would be interested in frequenting your local business. First, I guess what would be a good age to start having him groomed (bathed and such, I do not want him shaved). And secondly, what are your prices for grooming?
Thanks! Kevin
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Good Morning.
I brought my cat Topo in last Friday for a shampoo and comb out
You did a great job and I do understand that you took a picture of him and
told me that he would be on your
web page. Can't find the picture. I am just wondering about that.
Please let me know when the picture will be their
Barbara
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Cristina, i would like to thank you for the beautiful job of grooming on my Mom's beloved shepherd "Greta" today 8/31 on such short notice. We have other pets who are clients of Dr. Brown and his assistant Dee.
Dee recommended your services highly and as we just moved my Mom's dog down to our home here from Winthrop, Maine it has been a hard adjustment for her and we knew that she needed a grooming and you took her on such short notice which we all appreciated. She was very comfortable with your staff and she just looks BEAUTIFUL! Bob, Carol
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Hi Cristina, Sorry Biscuit gave you so much trouble today! I guess she just isn't meant to have shaved poodle feet. I appreciate you taking the time & trouble to do them today. However, I agree with you that it is not worth making Biscuit miserable to get it done. I'm sure however you do them next time will look just fine.
Thanks again, Sue
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You have a very nice well rounded web site, however, there are many typographical errors you might consider correcting. This would give a more professional appearance.
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Can\'t read green font color against green background! What were you thinking?
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Hi.
You site the best. To me has very much liked.
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Cristina- Thanks for the cute note from Murphy! I did not know he could use e-mail while at the Secret Garden ! Pretty good!
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Hello, My dog Millie is scheduled for boarding for the last week of August and I would like to sign her up for doggie day care. I was wondering how many days per week is this service available? I have heard so many great things about the Secret Garden and Millie can't wait to arrive! thanks Lauren
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I just checked this e-mail since I got home from my trip! You must have sent this BEFORE Captain won the "Messiest Cat Award"...haha. Thank you for taking such good care of him! We will be back in the future for sure, but for now, he is happy to be home!
Thanks again, Becky & Captain
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Thanks so much for helping Buddie with this message.I'm glad everything is ok.I hope Buddie said thanks to all of you who cared for him this week .....thanks again .......Eileen
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Pepper, I'm so glad you are being such a good doggie. We miss you and will be home before you know it. The trip just isn't as much fun without you. Love, Mommie and Daddie
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Hi Puddy, Glad you are enjoying your stay. Keep being good! Tell your new friends that it was very thoughtful for them to send me an update. I was going to call today and check on you and it looks like things are going well so keep up the good work. Love, Mom
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Hi - I can't tell you how reassuring it is to get an update - you guys have a great system there!! Thanks so much!!!!
Give Buca an extra pat from us!!! The Duffy's
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Thank you for taking good care of me while my Mom was away. Thanks for helping me e-mail her so she knew I was doing better after a couple of days. I am glad to be home, even though you took extra care with me because I have arthritis.
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I had to drop a comment of my visit with Tayden this past weekend. Very nice and informative when dropping him off for 1st time, also Tayden seemed to be very happy with surroundings and seemed very happy when he came home. Also I just loved how he was groomed!! I would recommend this place if you love your animal as much as we do.. Thanks a milliion...
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and from our friend Carol.... "Why would you put green lettering on a green background?
It's impossible to read.....
I'm sure you won't be posting this. "
Memo to Carol... you're s'posed [sic] to wear 3-D glasses to read it!
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Thank you sooo much for this email while we were gone. So glad to be home with our dogs. Megan and Jeff
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Hello All, Just having a group of dogs that we all know at some point in their life were so sick, and to see them today doing so well. I remember thinking when Zoey was losing weight that if she continued for another three weeks, she would be dead. And today you would never know how sick she was. I guess we all count our blessings that the vet finally got it right, we have a great support group and we have each other to help us through the tough times. I would like to thank Jan for those wonderful bandannas. And for all of your knowledge in EPI and for sharing that info with all of us. A huge thank you to Bob White for his guidance during the day, and to Alto for entertaining all of us. And lastly a huge Thank You to Cristina Crowley for the use of The Secret Garden. Maureen and Zoey
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Feedback
We at The Secret Garden always appreciate feedback on the quality of our
care for your pets.
Purpose of the website is...
- Convert you into a customer
- Provide an interesting and updated experience
- Provide you with a solution to your needs
- Be accessible, including via mobile devices
- Differentiate our brand from the competition
We're especially interested in Hand Held Device users.
We've begun setup of a website section geared to appropriately address the
needs of hand held users. Let us know what you need to know, and how
is our presentation fulfilling that need.
Presently we're offering access to 3 web cams with a VERY simplified access.
Let us know how we're doing!
E-mail us at
info@SecretGardenSalon.com